bueno, me contestan al correo sobre la reclamacion del aumento de gastos de envio y aduanas.
Hello,
I'm sorry for any inconvenience caused.
I will issue a full refund for the shipping charges on this order in the amount of $13.49 once the order has been delivered. This refund will appear as a credit to your Credit Card within 2-3 business days.
I request you to please write back to us once the shipment is delivered so that we can refund the total shipping charges to your Payment method.
asi que por lo menos... algo hemos solucionado